Came in store to shop for my kids.Store reps watched me view merchandise and did not acknoweledge my presence while having a conversation with each other.
When i walked in the area they were talking to look at merchandise. They just walked away.
Another customer entered the area. And they promptly asked them if they could assist them.
This made me feel very unwanted ,and as if my purchase would mean nothing. I felt so bad. I immediately stopped shopping and checked out with only two items. My plan was was to buy summer attire for my whole family.
I told the guy at the register. And he replied by saying he was sorry. And that it wouldn't happen the next time. He never asked who they were or try to rectify the situation at that time.
That made me feel even worst by the time i turned to walk away. I vowed never to return to this store. And now i feel as if Aeropostale is not for me or my family.
I will tell everyone i know when asked about traveling to this store.And about the two young ladies who thought thier conversation about a prom sleep over was more important that a customer.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Discounts and Special Offers|
What I liked
What I disliked
- Customer service
- Reason of review:
- Poor customer service
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Aeropostale Staff
- Review category
- Footwear and Clothing
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I purchased a prom gown for my daughter. I thought it would be great to go with their custom alterations. When I got the dress it was uneven...."
- "I purchased a CASHMERE sweater from Modlily. A week later, I received a cheap cotton knit sweatshirt. When I complained and sent pictures I was told, "our price..."
- "FALSE ADVERTISEMENT!! I don't usually write reviews, however this website deserves one. I had four girls purchase bridesmaids dresses for my wedding because the pictures online look amazing. Although, when..."
- "After running into problems during installation of one of their security software, I decided to use another software and therefore immediately within 10 minutes of making the purchase I asked..."
- "I Found out my husband was having an affair with one of the female trainers...HOLLY RENFRO at Fitness 19 in Woodstock GA...(I only know her name because her business card..."
- "Was given a room on the third floor ,which was the hottest floor in the building....thermostat said 87 in hallway. Room was dirty aeb bugs, cookies crumbs, and old Gatorade..."
- "I had to send a package overnight which contained Professional Cinema Camera Drives which she allowed me to take home so I could download the footage we shot that day...."
- "So I have submitted a receipt from door dash online that states what I have ordered. When I got my food it was the complete opposite. I ordered a mac..."
- "Bought it. Loved it. It fit perfectly and was one of my favorite pieces. I followed care instructions precisely and it shrank dramatically. Dressbarn won't refund/credit me for it or..."