Contact Aeropostale Customer Service
Aeropostale Phone Numbers and Emails
Toll-Free Number:
-
(877) 289-2376
Aeropostale Email:
Customer Service
Contact Information
Aeropostale Website:
Aeropostale Help Center:
Corporate Office Address:
Aeropostale
125 Chubb Ave,
Lyndhurst,
New Jersey
07071
United States
Other Info (opening hours):
8 amto 2 am EST
How Good is Aeropostale's Customer Service?
Summary of Aeropostale Customer Service Calls
460
TOTAL
CALLS
CALLS
03:35
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Aeropostale?
Shipping and Delivery Question:
- “Package”
- “Haven't received order”
- “Missing package”
Request for Information Question:
- “Check my order”
- “To find out if u have a curtain brand of womens capri sweats”
- “About my package never received it”
Return/ Replace Question:
- “Return”
- “Returned item”
- “Return needs a shipping label”
Payments and Charges Question:
- “I was charged for shipping and it told me if I spent over $25 I wouldn't have to pay for shipping and I still got charged”
- “Discount code not working”
- “To ask for a 20% Discount”
Activation/ Cancellation Question:
- “Cancel an order”
- “Cancel order”
Refund Question:
- “A refund for a return”
- “Refund”
Cards Question:
- “My card not working”
- “Gift card”
- “To see if they have a credit card”
Product/ Service Question:
- “Trying to buy a ticket online I haven some issues”
- “Haven't received order after you told me it was sent out again to my work address”
- “Paper work”
Employment Question:
- “Need an old W2”
- “I havent received my paycheck”
- “I need my w2”
Staff Question:
- “Rude employee & defected clothing item”
- “Horrible customer service”
- “Service in stoee”
Account Question:
- “Forgot password”
Other Question:
- “Wrong price”
- “Para k me apliquen el descuento en mi orden”
- “Para midificar mi pedido”
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Aeropostale